Observability as a Service

We embed within your team to proactively run your observability using the Elastic platform. We consolidate your tools, licensing, experts and operations - all in one predictable invoice.

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Unified data ingestion

  • OTel, custom SDKs and lightweight agents.

  • We make sure your apps and infrastructure all speak the same language. By making all your data follow the same rules, we bring everything – from modern cloud tools to your oldest systems – into one clear view. No more hidden gaps. Just one place to see exactly what is happening across your entire environment.

Zero cost Elastic migration

  • End-to-end transition from your current systems.

  • Don’t let the difficulty of moving hold you back from a better platform. Our specialists manage your move from Splunk, Datadog or Grafana at no extra cost. We handle the heavy lifting to move you onto a modern system without any gaps in your data or surprises in your budget.

Unlimited stack optimisation

  • AI-tuned data and anomaly detection.

  • We don’t just "set and forget." Our team is constantly working in the background to fine-tune your system. We ensure you only get the alerts that matter and leverage AI to optimise your data so the platform remains financially scalable as your business grows.

Simplified licensing & billing

  • The platform and experts. One invoice.

  • We eliminate ingestion fees. You pay only for allocated capacity you use. Full stop. Your senior experts, 24/7 support and the Elastic licence are all included. One transparent price, no hidden fees and a total focus on keeping your system efficient.

Service owner & team

  • Direct access to Elastic architects.

  • We work as a dedicated part of your team. You get a personal service owner and direct access to the engineers who built your platform. There are no support queues. You receive proactive issue resolution to keep your operations running smoothly.

Continuous platform evolution

  • Lifecycle governance and optimisation.

  • Your platform needs to evolve as your business scales. We run proactive architectural reviews and handle the continuous optimisation for you. This removes the management overhead, keeping your system high-performing, clean and cost-efficient at every stage.

Why Observata? The comparison

Our model scales with your operational maturity. We ensure your costs remain predictable and tied directly to your underlying infrastructure, allowing you to expand your visibility safely as your business grows.

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Unlimited access vs per-user pricing

One predictable fee with unlimited access. Traditional licensing often restricts your ability to scale by charging for every user, host or support ticket.

You pay only for allocated GB RAM capacity. That fee covers your Elastic licence, senior architects and unlimited support. We provide continuous technical knowledge transfer with no hidden tiers or premium surcharges.

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Embedded architects vs helpdesk

Access a dedicated extension of your team, not a helpdesk. Traditional support is reactive. Our team is integrated and always active.

We work directly within your environment. We bypass tickets to proactively tune and co-engineer your stack. Backed by unlimited hours, our team focuses on continuous refinement. This allows us to resolve potential issues before they impact your operations.

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Incentivised efficiency vs unmanaged growth

Traditional pricing models often benefit when your data volumes expand, regardless of how much operational value those logs actually provide to your business.

We succeed when your system is lean and high-performing. We use machine-learning tuning to filter out background noise and give you granular data control. This ensures you only ingest the data that matters. It increases your actual visibility while actively reducing unnecessary infrastructure overhead.

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Strategic flexibility vs proprietary constraints

Many platforms lock your telemetry into proprietary data models and rigid pipelines. This makes future migrations difficult and limits your technical innovation to a single vendor’s roadmap.

Our architecture is API-first and built entirely on open standards like OpenTelemetry. Your data remains portable, transparent and ready to leverage integrated AI capabilities. This approach adds no platform complexity or vendor dependency.

Move beyond monitoring and start observing

Stop losing engineering hours to tool maintenance. We design the right architecture, optimise your data ingestion and manage the complexity so you can focus on growth.

Schedule a technical review

Why Observability as a Service?

Continuous accountability

Move from one-off projects to a permanent partner. Led by a service owner, we ensure your environment stays fast, efficient and managed.

Predictable investment

Consolidate fragmented platform costs and consulting fees into one clear invoice. Gain stable, predictable budgeting with zero hidden surcharges.

Faster time-to-value

Skip the 6-month hiring cycle. Get immediate access to senior specialists and proven operating models that accelerate stabilisation from day one.

Embedded optimisation

Stop platform drift. We build continuous tuning and cost governance into your daily rhythm, making architectural improvement systematic.

Reduced operational risk

Team based delivery and documentation ensure your observability remains resilient against internal turnover.

On demand expert access

Access Europe’s deepest pool of observability and security architects. Get specialised domain knowledge without expanding headcount.

The journey to partnership

We enter long-term alliances where your success is directly tied to ours. This means acting as a permanent extension of your team — proactively evolving your platform as your business grows.

Phase one: The entry point

Migration path

Migrate from your current observability tool to Elastic at no extra cost.

Optimisation path

Our experts will audit your current set-up and optimise for success.

Phase two: The partnership

Partnership phase

Once your environment is implemented and optimised, you'll move into Observata's continuous elevation of your observability. This is where the real value lives.

Discover how partnership works

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